Privacy Policy – CHAMAN TOUR & TRAVELS
Effective Date: 1 February 2026
Contact Email: chamancab2023@gmail.com
1. Introduction
Welcome to CHAMAN TOUR & TRAVELS. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.
By using CHAMAN TOUR & TRAVELS, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
A. Personal Information
- Full Name
- Phone Number
- Email Address
- Profile Information
- Payment Information
B. Location Information
Since CHAMAN TOUR & TRAVELS is a location-based travel and cab service, we collect:
- Real-time GPS location
- Pickup and drop-off locations
- Background location (only during active rides, if enabled)
Location access is required to match you with nearby drivers and provide ride services.
C. Trip Information
- Ride history
- Route details
- Fare details
- Driver information
- Time and duration of trips
D. Device Information
- Device type
- Operating system
- App version
- IP address
- Log data
3. How We Use Your Information
We use the collected data to:
- Match you with nearby drivers
- Provide ride booking and travel services
- Process payments
- Maintain trip history
- Improve app performance
- Provide customer support
- Ensure safety and prevent fraud
- Send important service updates
We do not sell your personal data to third parties.
4. Location Data Usage
CHAMAN TOUR & TRAVELS collects and processes location data to:
- Connect riders with drivers
- Track active trips
- Calculate accurate fares
- Improve ride experience
Location data is used only while the app is in use or during active rides, depending on your device permissions. You can disable location access anytime in your device settings, but some features may not function properly.
5. Sharing of Information
We may share information with:
- Drivers (only necessary ride details such as name, pickup/drop location, and contact information)
- Payment service providers
- Legal authorities when required by law
- Service providers that help operate our platform
All third parties are required to maintain confidentiality and data security.
6. Data Security
We implement reasonable security measures to protect your information from unauthorized access, misuse, or disclosure. However, no digital platform can guarantee 100% security.
7. Data Retention
We retain your information:
- As long as your account is active
- As required for legal, tax, or regulatory obligations
- For resolving disputes and enforcing agreements
You may request account deletion by contacting us.
8. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent
- Request a copy of your stored information
To exercise these rights, contact us at: chamancab2023@gmail.com
9. Children's Privacy
CHAMAN TOUR & TRAVELS does not knowingly collect personal information from children under the age of 18. If we become aware of such data, we will delete it immediately.
10. Third-Party Services
Our app may use third-party services such as:
- Payment gateways
- Map and GPS service providers
- Analytics tools
These services may collect information as governed by their own privacy policies.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted within the app with a revised effective date.
12. Contact Us
If you have questions about this Privacy Policy, please contact us:
📧 Email: chamancab2023@gmail.com
📅 Effective Date: 1 February 2026