Refund Policy – CHAMAN TOUR & TRAVELS
Effective Date: 1 February 2026
Contact Email: chamancab2023@gmail.com
1. Overview
At CHAMAN TOUR & TRAVELS, we strive to provide reliable travel services. This Refund Policy explains the conditions under which refunds may be issued for bookings made through our platform.
2. Eligibility for Refunds
Refunds may be considered in the following cases:
- Cancellation of a ride or travel service by the driver or company
- Service not provided as per the booking
- Technical issues preventing completion of the booking
Refunds are generally not provided for:
- User-initiated cancellations after the service has begun
- Late arrivals due to traffic or weather conditions beyond our control
- Incorrect information provided by the user that affects the service
3. Refund Process
- Refund requests should be submitted via email to chamancab2023@gmail.com
- All requests must include booking details, reason for refund, and relevant supporting information
- Refunds will be processed within 7–10 business days, depending on the payment method
- Refunds will be issued to the original payment method used for booking
4. Partial Refunds
Partial refunds may be offered in certain cases, such as:
- Cancellation after partial completion of the ride or service
- Service disruptions that are partially resolved
5. Contact Us
If you have questions or concerns regarding refunds, please contact us:
📧 Email: chamancab2023@gmail.com
📅 Effective Date: 1 February 2026